Proposal for Century 21 — Karen and Brian Amos

Keep Rent Manager. Remove the extra work.

A small, practical improvement to the way your team already works. No new accounting system, no big retraining.

Our recommendation

You don't need to change your accounting software to start saving time.

We recommend starting with Aargh Resident Workflow. It connects directly to Rent Manager, so your team keeps using the software they already know.

It moves information from emails and website forms into Rent Manager for you, so there's less copying and retyping.

Your bookkeeper keeps using Rent Manager.
Your property managers keep using Rent Manager.
No accounting data to move.
No system to replace.

How it works

Three everyday examples

Sample screens only — no real customer information.

Example 1: A resident emails about a leaking faucet

  1. 1

    Reply as normal

    Your employee gets the email and writes back the way they always do.

  2. 2

    Add Aargh in BCC

    They add their Aargh email address in the BCC field. BCC means sending a hidden copy of the email.

  3. 3

    Ticket appears in Rent Manager

    Aargh creates the service ticket in Rent Manager, with the email details and attachments.

Reply — sample

To: resident@example.com

BCC: yourname@aargh.example ← the only extra step

Subject: Re: Kitchen faucet is leaking

Hi, the kitchen faucet in Unit 4B has been dripping since last night.

Example 2: A resident fills out your website form

  1. 1

    Resident submits the form

    They describe the problem on your website's maintenance form.

  2. 2

    Aargh receives it

    The connected form sends the information to Aargh automatically.

  3. 3

    Ticket appears in Rent Manager

    A service ticket is created in Rent Manager. Nobody has to retype it.

Example 3: The resident is kept informed

  1. 1

    Ticket is created

    The resident gets an email confirming their request was received.

  2. 2

    Ticket is updated

    When your team updates the ticket, the resident gets an update email.

  3. 3

    Ticket is closed

    When the work is done, the resident is told it's complete.

Before

  1. 1. Open email
  2. 2. Read the maintenance request
  3. 3. Open Rent Manager
  4. 4. Create a ticket
  5. 5. Copy the information
  6. 6. Save

After

  1. 1. Open email
  2. 2. Add Aargh in BCC
  3. 3. Send
  4. 4. Ticket appears in Rent Manager

What's included

Three tools, one subscription

Email2CRM

Turns selected emails into Rent Manager service tickets and saves relevant email history.

Learn more

Form2CRM

Sends information from connected website forms into Rent Manager.

Learn more

NOTIFY!!!

Automatically emails residents about changes to their service requests.

Learn more

Your subscription includes unlimited use of these three tools.

Pricing

Clear pricing, no surprises

Fewer than 5 users

$199

per month · monthly charge

5–20 users

$249

per month · monthly charge

Closest to the ~$250/month you mentioned

First 30 days

Free

trial

These are Aargh subscription prices. Applicable taxes and any separate Rent Manager charges must be confirmed.

One-time charge · only if you approve

What if we need something custom?

There's no charge for Hoodo to review your request and tell you whether we can build it. If custom work is needed, our rate is $125 per hour.

Before starting, we explain what's involved, estimate the hours, and send a quote. You won't be billed without approving the work.

Example: a custom form that takes 3 hours would cost $375, paid once. This is an illustration, not a quote.

Your accounting questions

What about Canadian accounting requirements?

You mentioned trouble with GST reporting, Canadian forms, and other accounting tasks in Rent Manager.

Resident Workflow does not replace Rent Manager accounting or fix these limits on its own. Hoodo can review requests for custom reports, forms, and workflows to see whether Rent Manager allows the needed information to be read or updated.

Possible projects to review:

  • GST reporting
  • British Columbia regulatory forms
  • Residential tenancy forms
  • Document storage and organization
  • Bookkeeping reports
  • Reducing repeated data entry

These are possible custom projects, not part of the monthly subscription.

Separate from this offer

Other Canadian financial tools

CSV2EFT

Optional

Helps turn exported spreadsheets into bank-ready payment files for Canadian banks.

Aargh product page

Trust2File

Optional

A separate tool for trust-related reporting and filing support, subject to current filing requirements.

Aargh product page

Not included in the monthly Resident Workflow fee, and not a fix for the accounting concerns above.

One-page setup guide

How to start your 30-day free trial

  1. 1Log in to Rent Manager.
  2. 2Open Admin.
  3. 3Select Available Integrations.
  4. 4Find Aargh Software Email2CRM.
  5. 5Select Request Activation.
  6. 6Choose the locations to connect.
  7. 7Submit the request.
  8. 8Once activated, Hoodo and Aargh can help with setup and training.

Please confirm the exact integration options shown in your Rent Manager, and any Rent Manager activation charges.

After the trial

Go one step at a time

  1. First

    Start with turning emails into service tickets.

  2. Next

    Let your team get comfortable and see whether it reduces their workload.

  3. Then

    If you want more forms or reports, Hoodo reviews each request and quotes it separately.

  4. Later, if desired

    Look at whether ManyBuildings could offer a broader Canadian property management solution.

Moving to ManyBuildings is optional and is not part of this proposal.

Who we are

Two Calgary-based Canadian companies

Aargh Software

Provides the Resident Workflow subscription for Rent Manager. Your monthly subscription is with Aargh.

aarghsoftware.com

Hoodo Technology

Helps with onboarding and process improvements, and performs any custom work you separately approve.

Rent Manager has its own hosting arrangements, separate from Hoodo and Aargh. We can't promise where Rent Manager stores its data.

Extra resource

Resident Responder

Resident Responder

Optional

Aargh's separate AI assistant that drafts email replies. Your employee reviews each draft before sending. It is not the same product as Resident Workflow.

It has its own pricing and trial terms.

Learn about Resident Responder

Next steps

Three simple choices

  1. 1

    Review the proposal with your team.

  2. 2

    Try Resident Workflow free for 30 days.

  3. 3

    Send Hoodo any forms or reports you'd like us to review.

Take your time. We're happy to answer questions whenever you're ready.